In 2025, consumer interactions with financial institutions saw a notable shift, leading to a significant surge in consumer complaints. According to the newly released FDIC Consumer Compliance Supervisory Highlights, the FDIC’s Consumer Response Unit (CRU) was busy, managing a 21 percent increase in complaint volume compared to the previous year.
In today's regulatory environment, financial institutions face increasing scrutiny around fair...
On March 11, 2026, FDIC Chairman Travis Hill delivered a significant address at the American...
In the world of consumer lending, compliance isn't just about following rules—it's about...
An institution’s Compliance Management System (CMS) is critical to its operations, and how it...
Risk arises out of uncertainty. When the future outcome of an event cannot be known with complete...
In the modern banking regulatory environment, fair lending examinations have taken an increasingly...
In the demanding world of banking regulation, where a single enforcement action can reshape an...
A Compliance Management System (CMS) serves as a comprehensive framework designed to help financial...
Data only becomes valuable when interpreted through the lens of practical experience. The true...
